Thanks for continuous support to our Company , and we are striving to improve ourselves in terms of service, quality, sourcing, etc.
It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us.
We depend on our aliexpress reputation and customer satisfaction to succeed.therefore,your feedback is extremely important for us .
Please don't leave a bad feedback or return the goods to us without contacting us .
Dont worry we must be
responsible to work with you to solve any problems.
Warranty &Maintenance -
We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.
***** Buyers are only responsible for the return shipping fees for warranty items.(In most cases, buyer will only
have to return the problem components rather than the entire package.).
Before returning items, please make sure you get our (the seller's) return address, and write "gift" on the
delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days of you receiving them, for any reason. A full refund will be
given if items are returned in their original condition.
Merchandise which is damaged or missing components is not refundable.
Buyers are responsible for return shipping with proper packaging.
On receiving items, we will refund you immediately.
Welcome the customade with retail,wholesale,production.
Exporting factory shop ,Rliable price & quality!
Buyers & Required -
The pictures showing at our store are took by ture products.For different monitor and brightness,there may exist
normal tiny color difference.Pictures are only for information, take practicality as standard.
Dear, when you receive the items in 48 hours ,please check it carefully first if they are damaged or not. if some
items broken, please inform us in time. Please dont leave a bad feedback or return the goods to us without
contacting us.Dont worry we mucst be responsible for your purchase in our store.
We ship by registered DHL,FEDEX,UPS,TNT,EMS or AIRMAIL. We will select the fast and reliable way for delivery .Items
will ship after the payment received.We are not responsible for wrong or undeliverable address.
DELIVERY TIME -
Via DHL,FEDEX,UPS,TNT,EMS:3-10 work days to most of countries.
Via Airmail:1-3 weeks to most of countries.
Normally,Mid-East,South America,Africa and East Europe will take longer time.
We are not responsible for any custom duty or import tax. If you have any question about it ,please contact us to offer invoice and certification so that clear it asap.
Accepted payment methods -
Currently, you can pay using Visa, MasterCard, Western Union, Qiwi and bank transfer. More payment options will be available on AliExpress in the future.
1.Q:What's the different of the light from your Company?
A- Our items are with good quality and package well to your door.
2.Q:How to clean the lights?
A:Please clean it with the a little wet cleaning cloth or with a drop of vinegar.
3.Q:Is the light can be used both with the 110v or 220v?
A:Yes.Our led bulbs are hi-quatliy ,so can do it.
4.Q:I want to order bigger or smaller size ,could i customized?
A:Yes,most lights could be coustomized in our shop ,we are a factory, direct sell ,save expenses,so it is
excellent quality and reliable price.
5.Q:How to install the lights?
A:Please read the manual, and in strict accordance with the instruction steps, it is very easy to install it.
If you are still puzzled,the Best accompanying with a professional electrician to install it.
6.Q:I am wholesale ,may i get the wholesale price?
A:Yes,if ur quantity is large ,we will give u the lower price.
7.Q:When can i get the parcel?
A:You can get it 3-10 work days via DHL,FEDEX,TNT,UPS,EMS. 10-30 work days via air mail.
But the specific time should according to the weather,holiday, local customs.
For example,it's fast to USA,but a little slow to Brazil.
8.Q:Is the parckage safty?
A:The product is packaged by the Styrofoam, high-quality kraft carton.
For some parts,there are 1% spare in it.
9.Q:What cetification of the lights?
A - CE / ROSH /CCC / PSE /UL
We are specialized exporting factory,to Europe, Asia,etc,so please believe our professional.